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Copy of Vista states it's not genuine RRS feed

  • Question

  • My copy of Windows Vista, provided with my new Fujitsu-Siemens PC, is showing up as "not genuine" and requires me to run validation checks every time I switch the PC on or perform any updates. It passes the validation every time, but the output from the diagnostic states that it is an invalid license - diagnostic info is as follows...

     

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-2JJ3Q-RV8P3-T9WVM
    Windows Product Key Hash: TBsaYwH5Ed9EumAhhwDo0kykCTw=
    Windows Product ID: 89572-OEM-7332166-00019
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {18F208BB-D198-4425-9FFA-773377B153D3}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{18F208BB-D198-4425-9FFA-773377B153D3}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T9WVM</PKey><PID>89572-OEM-7332166-00019</PID><PIDType>2</PIDType><SID>S-1-5-21-1887149188-4100015871-329400343</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>P5LD2-FM-DH-VP</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0203   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061219000000.000000+000</Date></BIOS><HWID>63333507018400DC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>2F1D5E3E11C8D02</Val><Hash>HG+4EdJ2VjTLwTrVstuhd6rXZ6o=</Hash><Pid>73931-641-3582485-57138</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, July 24, 2007 6:17 PM

Answers

  • ICT_Teacher:

     

    Have you changed any hardware on your Fujitsu PC? (such as memory, etc)?

     

    I'm curious if you may accidentally be mistakening Activation with Validation? What happens when you go to the start-menu (windows button) and right click on "Computer" and select Properties - then scroll to the bottom. Does it say its Activated?

     

    -phil

    Wednesday, July 25, 2007 12:51 AM

All replies

  • ICT_Teacher:

     

    Have you changed any hardware on your Fujitsu PC? (such as memory, etc)?

     

    I'm curious if you may accidentally be mistakening Activation with Validation? What happens when you go to the start-menu (windows button) and right click on "Computer" and select Properties - then scroll to the bottom. Does it say its Activated?

     

    -phil

    Wednesday, July 25, 2007 12:51 AM
  • Hi Phil,

     

    Thanks for the reply.

     

    No changes have been made to the hardware - it's still exactly the same as it was when it came out of its box.

     

    System properties state "Windows is Activated" & shows a product ID starting "89572-OEM- etc"

     

    Any suggestions to fix this problem would be welcomed, as it's driving me mad insisting that I validate windows every time I switch the machine on or try to install an update.

     

    Thanks,

    Gary.

     

    Wednesday, August 1, 2007 1:06 PM
  • Hi All,

     

    I'm still having this problem, but for some reason this post says it's been answered, I'm hoping that adding this reply will cause it to become unanswered again!

     

    I've applied all the latest patches & upgrades (which it does after going on-line ot validate itself) but it still shows as "This copy of windows is not genuine" in the bottom right of the screen and insists that windows needs ot be validated every time I want to check for & apply upgrades.

     

    Any help would be appreciated as it is driving me mad!!

     

    Thanks,

    Gary.

     

    Thursday, September 20, 2007 10:14 AM