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Troublehshooting: Hardphone to softphone RRS feed

  • Question

  • I have a situation where one of my users unable to receive inbound call from hardphone to her softphone.
    Is there a tools that I can use to sniffer the traffic to see what is blocking?

    Communication Call - PC to PC is OK
    PC to Softphone - OK


    Friday, March 6, 2009 8:02 AM

All replies

  • You should start a New Debug Session on the Front-End server
    analyze the logs with the snooper tool from the resource kit, that should show you all sip messages
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    Friday, March 6, 2009 9:19 PM