Registration is an optional (marketing, rather than technical) process, and unrelated to any Product Key - the databases are on different servers and not connected at all.
The only record of your Key is either the COA sticker (from the machine, or an OEM System Builder pack), or the Proof of License label inside a Retail package.
Microsoft (so far as I know) do not 'withdraw support' for such reasons as you appear to have been given.
What version and edition of Windows is installed? What did you actually purchase?
It sounds to me as if Windows 7 is installed - in which case, I'll move the thread to the more appropriate forum if confirmed.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop -
http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
