Live One Back up problems

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  When OneCare upgraded to 2.0, you needed to review the backup plan. The default is all file types. So, open OneCare, click on change settings, click on the backup tab and in the lower left, click change settings.

  Click on the name of your PC on the left to review and change the plan for your PC.

   

  Here is the Help Text on backup from Instant Help - note that in addition to defining the file types you want to back up, you can exclude folders from being searched for files to backup:

  To create a backup plan:

  1. Open Windows Live OneCare.
  2. Under Quick links, click Change settings.
  3. On the Backup tab, click Configure backup.
  4. Do one of the following:

     Create a back up plan for a single computer

     If you're creating a backup plan for the first time on a hub PC, on the Change backup settings screen, click Skip this step. –or– If you're creating a backup plan for the first time on a computer that's not a hub PC, click Next. Otherwise, click Change settings. In the left column, click the computer that you want to create a backup plan for.

     Create a back up plan for your OneCare circle

     If you haven't created a OneCare circle, on the Change backup settings screen, click Use an existing device. –or– If you've created a OneCare circle, click Change settings. In the left column, click Backup plan for all PCs.

  5. Do one or more of the following:

     Select a location to back up your files to

     Next to Where, click Select location or Change location. Select a backup location, and then click OK.

     Select a backup schedule

     Next to When, select a frequency, day, and time.

     Select the files or folders that you want to include or exclude from your backup

     Next to What, click Change this. To exclude file categories from the backup, clear the appropriate check boxes. For information about the types of files that are included in each backup category, click the category that you want to learn more about. To exclude specific files or folders from the backup: Click Exclude certain folders and files. To exclude all the contents of a folder, in the left pane, find the folder that you want to exclude, and then clear the check box next to that folder. –or– To exclude specific files in a folder, in the left pane, click the appropriate folder. In the right pane, next to the file that you want to exclude, clear the check box. Click OK.

  6. Click Next.
  7. Review the plan, and then click Save.

     You are ready to back up your files. For more information, see Back up your files.

  Notes

  • If you don't want other computers in your circle to be able to modify the backup settings, in the Backup plan for all PCs area, select the Only allow these settings to be changed on a hub PC check box.

  Here's the text regarding the file types that you can select :

   

  Backup file types

  The types of files that Windows Live OneCare version 2.0 can back up has changed since version 1.6. OneCare won't back up any files that are located in the Windows folder or the Program Files folder. In addition, version 2.0 can no longer back up the following file types:

  BAK COM DB DLL

  DRV EXE ICO LNK

  OST QQQ SYS TMP

  OneCare can back up the following file types:

  Outlook and Outlook Express files

  oeaccount contact group msmessagestore DBX EML MSG OFT PBX PST WAB

  Financial files

  ACC BK0 BK1 BK2 BK3 BK4 BK5 BK8 CSV D04 D05 MBF MNY OFC Q00 Q01 Q02 Q03 Q04 Q05 Q98 QBA QBB QBI QBW QBX QDB QDF QDT QIF T01 T02 T03 T04 T05 TA0 TA1 TA2 TA3 TA4 TA5 TA8 TA9 TAX

  Music files

  669 AAC ACP AIF AIFF AIFC AMF AMR APL ASX ATRAC AU BWF CDA FAR FLAC IT ITZ KAR M3U M3URL M4A M4B M4P MDZ MID MIDI MIZ MOD MP1 MP2 MP3 MPGA MTM NSA NST OGG OKT PLS PTM QCP RA RMI RP RPL RT S3M S3Z SD2 SDP SHN SMF SMI SMIL SML SND SSM STM STZ VOC ULT ULW WAV WAX WMA WMX WPL XM XMZ XPL

  Photos

  CMT CR2 CRW FPX IMG JGI JFIF JPE JPEG JPG K25 KDC KQP NEF MRW PCD PEF RAF RAW DNG JPG2 JP2 J62

  Document files

  CDT CPT CSV DBF DOC DOCM DOCX DOT DOTM DOTX DWG DXF HAS INDD INDT JAH JBH JBW JFW JHW JTD JTT JUW JVW LZH MPP MPT MST PAT PDF PMD POT POTM POTX PPA PPAM PPS PPSM PPSX PPT PPTM PPTX PRM PUB QPW QXD QXT RTF SCX SHW SXD SXI SXW THMX VDX VSD VST VSX VTX WCM WKS WPD WPG WPS WPT XLA XLAM XLS XLSB XLSM XLSX XLT XLTM XLTX XPS

  Other files

  This includes: File types that aren't included in the list of excluded file types File types that aren't in one of the other categories

  Movie files

  3G2 3GP2 3GPP AMC ASF ASX AVI CDDA DIF DV FLC FLI IVF M1V M2V M4E M4V M75 MLV MOV MP2V MP4 MPA MPE MPEG MPG MPS MSWMM MPV2 NSV QT QTL QTS RM RMVB RTS RTSP RV SDV SWF WM WMD WMV WMZ WVX VFW

  Internet Explorer favorites

  Files and folders in your Favorites folder

  Recorded TV programs

  DVR-MS

   

  -steve

  Friday, January 25, 2008 2:20 AM

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  All of the Live One Care was working fine until today. I was notified by the program that my system couldn't start the back up service. I went to the configure back up and it will not let me change anything. Everything is greyed out and I am unable to select anything on the One Care main page either. The external drive I am using is only recoginized sometimes which is another problem. Any help from anyone would be great. I do not know where to turn next. This feature was one of the reasons I chose One Care. Help.

   

  Tuesday, March 11, 2008 9:21 PM
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  OneIrish wrote:

  All of the Live One Care was working fine until today. I was notified by the program that my system couldn't start the back up service. I went to the configure back up and it will not let me change anything. Everything is greyed out and I am unable to select anything on the One Care main page either. The external drive I am using is only recoginized sometimes which is another problem. Any help from anyone would be great. I do not know where to turn next. This feature was one of the reasons I chose One Care. Help.

  Are you logged on as an administrative user to the PC or a limited user? You must have admin rights to change settings.

  -steve

  Tuesday, March 11, 2008 9:34 PM

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  I'm having trouble backing up files to my external hard drive that I just purchased.  Even though I changed the back up settings, Windows One Care keeps wanting to back up my files using the DVD/CD format.  Why won't it accept the change in settings? 

   

  Saturday, July 12, 2008 2:13 AM
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  JGP2008 wrote:

  I'm having trouble backing up files to my external hard drive that I just purchased.  Even though I changed the back up settings, Windows One Care keeps wanting to back up my files using the DVD/CD format.  Why won't it accept the change in settings?

  Try the following:

   

  Open OneCare

  Click Change Settings

  backup tab

  Click Configure Backup

  Click change settings in the lower left

  Make sure that the first screen for Centralized Backup has "No Centralized backup" selected

  Click your PC on the left.

  Uncheck the selection for "Turn on backup for this PC."

  Click Next and save the revised plan.

   

  Go back to the backup tab, configure backup and click Change Settings in the lower left once again.

  Select your PC and click.

  Click Turn on backup

  Select the change location link and select the drive you want to use for backup

  Modify the schedule as desired for "When"

  Select the file types as desired for "What"

  Click next and save the revised plan with the new selection.

   

  If that doesn't solve it for you, please contact support.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

  Monday, July 14, 2008 6:57 PM

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  Greetings,

   

  I seldom give "in the wild" problems a thought while I have One Care here at home.  I know the importance of regular backups and One care is great to remind me.  Since there are certain file types that One Care will no longer backup, what would you recommend to make sure the Recovery (if needed) goes smoothly?

  Tuesday, September 9, 2008 10:15 PM
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  jensocan wrote:

  Greetings,   I seldom give "in the wild" problems a thought while I have One Care here at home.  I know the importance of regular backups and One care is great to remind me.  Since there are certain file types that One Care will no longer backup, what would you recommend to make sure the Recovery (if needed) goes smoothly?

  That's a hard question to answer without knowing what files you want backed up that OneCare does not back up. If you are looking to do a complete restore from "bare metal" to last backed up state, you'd probably want to look at an image backup program such as Acronis True Image. Full image backup is also an option of Vista backup in the Business and Ultimate editions. If you are using a full image backup solution, then your data backup in OneCare is a fall-back or a means of bring data files up to date, assuming the frequency of OneCare backup is more often than you update your image backup.

  Another solution would be Windows Home Server, which does a nifty job of full image backup for up to 10 PCs in a household and bare metal restore using a recovery disc to boot the PC and find the WHS box on your network to restore from. HP makes a nice WHS box and the pricing has recently dropped on both of their offerings. The 500 gig model goes for under $500 US and the 1T model goes for about $700 these days. If you choose to go with WHS, you can disable the OneCare backup completely.

  -steve

  Wednesday, September 10, 2008 1:00 PM

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  Thanks for the quick answer.  It seems as if what file types One Care can backup depends on the operating system that is being used.  For example: if you use WindowsXP Home, then the file system used would be different then NTFS on Vista Ultimate. You can use this edition of Vista to backup any type of file, anywhere, on just about anything.  You can also search the backups and find a single file or do a complete Restore of all your programs and fun stuff.

   

  The Windows Home Server is a great idea if you have lots of digital devices and toys. I just worry about tripping over all those wires to connect everything.  Do you know if there will be a wireless Home Server?

  Wednesday, September 10, 2008 7:22 PM
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  No, the file types backed up by OneCare have no relationship to the Operating System. OneCare only backs up data files:

  http://support.microsoft.com/default.aspx/kb/943776/en-us

  Vista backup in the Home editions also does not back up programs and systems, that's only available in the Ultimate and Business editions via the complete PC backup option.

  Restore in Windows Backup and OneCare backup (except the complete PC option in Vista mentioned above) all allow selective restore of backed up files.

  Windows Home Server requires a LAN connection to your router to be via a wire for efficiency, reliability and performance. Your computers can be connected wirelessly. I don't know if this will change as wireless technology improves, but that's the current recommended connection method.

  WHS isn't for backing up anything other than PCs.

   

  -steve

  Thursday, September 11, 2008 1:07 PM

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