Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.
For technical issues with Microsoft products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products.
For more information about where to post your question please see this thread: http://social.technet.microsoft.com/Forums/en-US/tnfeedback/thread/24ee65e4-0f35-403c-9bf7-41333cd13cb5
Moving to off topic.
Thanks, Mike
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