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How can I purchase more computers? RRS feed

  • Question

  •  

    Hello we use One care and we love it. How can I purchase access for 2 more computers?

     

    I looked in my account and the only thing I see is 'renew'

     

    Thank you

     

    Wednesday, December 5, 2007 1:34 AM

Answers

  • If you have OneCare on a single computer now, simply install on the other 2 from http://onecare.live.com and use the *same* LiveID that you are already subscribed with to activate. (See Help/About on the activated PC to view the Subcription/LiveID)

     

    If you already have OneCare on 3 computers, you will need to purchase an additional subscription with a "different" LiveID as you can only have 1 subscription per LiveID and 3 PCs on a subscription.

     

    -steve

     

    Wednesday, December 5, 2007 2:33 AM
    Moderator

All replies

  • If you have OneCare on a single computer now, simply install on the other 2 from http://onecare.live.com and use the *same* LiveID that you are already subscribed with to activate. (See Help/About on the activated PC to view the Subcription/LiveID)

     

    If you already have OneCare on 3 computers, you will need to purchase an additional subscription with a "different" LiveID as you can only have 1 subscription per LiveID and 3 PCs on a subscription.

     

    -steve

     

    Wednesday, December 5, 2007 2:33 AM
    Moderator
  • We have a total of 5 computers (Mom, Dad, 2 kids and a media center). I'll purchase a new set using a new ID.

     

    Wednesday, December 5, 2007 12:39 PM
  • Why?

    Actually I have a similar issue.  I have 6 machines.  I bought 2 copies of Livecare.

    When I installed them and the system asked for info I gave the 2 tokens (3 each) but I used the same

    ID.  Now on my MS account I only see one token.  is there a clean-up tool or any way to untangle this?

     

    I think I may have to uninstall all 6 and start over.  But now the *NEW* live care has a HUB option that allows me to manage my machines.   what if I want to manage all 6?  Can I do that?  Seems it would be easier to just compound the tokens and allow 6 machines on one account..

     

    -MIke

     

    Thursday, January 10, 2008 4:31 AM
  • When you installed and activated with the same LiveID on all 6, you actually only provided a single token on the first activation. The 5 additional PCs would not need a token if you installed with that same LiveID.

    Open OneCare on each PC and check Help/About to see the Subcsription ID on each PC. If they are all the same, then only 3 machines need to be reinstalled and a new subscription activated with the second token/product key and a different LiveID.

    Yes, it should be fairly easy to allow for the addition of PCs to a subscription in a variety of manners, but none of them exist at this time.

    The Hub in a Circle can only see and manage the other 2 PCs on the same subscription.

    -steve

     

    Thursday, January 10, 2008 7:57 PM
    Moderator