Unable to send Bulk Emails from CRM 4.0 RRS feed

  • Question

  • Hi All,

    I am using MSCRM 4.0 with CRM Email Router.

    I was able to send Bulk Emails from CRM earlier.

    Now Bulk Emailing fails. But, I am able to send a mail to single lead.

    When i looked into application log, it has 2 errors from the source "MSCRMEmail". They are

    Error 1

    #52311 - The E-mail Router service cannot create an instance of a service provider using assembly: Microsoft.Crm.Tools.EmailProviders.dll and class: Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider. System.Configuration.ConfigurationErrorsException: The E-mail Router service configuration parameter "EmailUser" is missing. This parameter is required.
       at Microsoft.Crm.Tools.Email.Providers.ConfigNodeReader.GetCheckedStringValue(String elementName, String defaultValue, Boolean throwIfMissing, Boolean hide)
       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.get_EmailUser()
       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.get_IdentityHash()
       at Microsoft.Crm.Tools.Email.Providers.ProviderBuilder.BuildProvider(ProviderConfiguration providerConfiguration, ServiceLogger serviceLoggerToUse, ManualResetEvent shutdownEvent, SystemState systemState, Boolean throwOnError)

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Error 2

    #61346 - An error occurred while checking for outgoing e-mail messages to process for SMTP: http://myorgcrm. System.Web.Services.Protocols.SoapException: Server was unable to process request.
       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
       at Microsoft.Crm.Sdk.Proxy.CrmService.Execute(Request Request)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.RetrieveNextMessageInternal()
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.RetrieveNextMessage()
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()\r\n
      Generic SQL error.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Can anyone help me fix this error?

    Thanks in advance


    Yagna K V
    Thursday, December 24, 2009 3:04 PM


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