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  •  I am having the same problem on a Dell XPS M1330 Laptop

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c2fa
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CF48BF32-F76C-4E7D-A473-D9F2868D6A36}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CF48BF32-F76C-4E7D-A473-D9F2868D6A36}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-891681688-3875952788-558162205</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080619000000.000000+000</Date></BIOS><HWID>C4303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57681</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    • Split by Stephen Holm Friday, October 17, 2008 6:35 PM Split Post
    Friday, October 17, 2008 3:46 PM

Answers

  • Hello Net Nerd,

     

    If you have acces to the Start button:

    1) Click the Start button

    2) Type: cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    If you do not have access to the Start button:

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: net start slsvc


    Also, I noticed Office Professional 2003 was installed with a blocked Volume License Key (VLK). 
     Volume licensing (VLK) are purchased/issued to large corporations, governments, and schools for example in order to make software installation easier for the mass computers located within their areas. In turn if the key becomes compromised then the government, school etc requests Microsoft to block that Product Key and re-issue another Product Key. 
    I understand that in most cases, customers have no idea their copies of MS Office Suites were not legitimately provided.   This is because some resellers try to cut costs by providing unauthorized copies, but still charge the customer for a copy of Windows and MS Office Suite.  This may not have happened in your case, but it does happen.  Also, we appreciate your concern that you’ve been using your copy of Windows for a long time. People often wonder, how is it that all of a sudden my copy turns out to be counterfeit.  This is because Microsoft is continually investigating piracy reports, and identifying Product Keys that are being used improperly.  It is possible for a Product Key to be used over a course of time, which may or may not be your case, but is then found to be a source of counterfeit software and therefore blocked from validating.

    May I suggest a couple of links to follow this up?

    To further diagnose your system and look for a fix, please visit this site:

    http://www.microsoft.com/genuine/selfhelp/support.aspx

    To learn more about WGA, the piracy problem, what Microsoft is doing, and how you can help, please visit this site: 

    http://www.microsoft.com/genuine/downloads/WhyValidate.aspx 

    I hope this will prove helpful. Thank you for contacting the OGA program forum.


    Take care,

    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Friday, October 24, 2008 2:38 AM
    Friday, October 17, 2008 6:35 PM

All replies

  • Hello Net Nerd,

     

    If you have acces to the Start button:

    1) Click the Start button

    2) Type: cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    If you do not have access to the Start button:

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: net start slsvc


    Also, I noticed Office Professional 2003 was installed with a blocked Volume License Key (VLK). 
     Volume licensing (VLK) are purchased/issued to large corporations, governments, and schools for example in order to make software installation easier for the mass computers located within their areas. In turn if the key becomes compromised then the government, school etc requests Microsoft to block that Product Key and re-issue another Product Key. 
    I understand that in most cases, customers have no idea their copies of MS Office Suites were not legitimately provided.   This is because some resellers try to cut costs by providing unauthorized copies, but still charge the customer for a copy of Windows and MS Office Suite.  This may not have happened in your case, but it does happen.  Also, we appreciate your concern that you’ve been using your copy of Windows for a long time. People often wonder, how is it that all of a sudden my copy turns out to be counterfeit.  This is because Microsoft is continually investigating piracy reports, and identifying Product Keys that are being used improperly.  It is possible for a Product Key to be used over a course of time, which may or may not be your case, but is then found to be a source of counterfeit software and therefore blocked from validating.

    May I suggest a couple of links to follow this up?

    To further diagnose your system and look for a fix, please visit this site:

    http://www.microsoft.com/genuine/selfhelp/support.aspx

    To learn more about WGA, the piracy problem, what Microsoft is doing, and how you can help, please visit this site: 

    http://www.microsoft.com/genuine/downloads/WhyValidate.aspx 

    I hope this will prove helpful. Thank you for contacting the OGA program forum.


    Take care,

    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Friday, October 24, 2008 2:38 AM
    Friday, October 17, 2008 6:35 PM
  • Contact Dell, or re-enter the Product key on the side of your PC, and then activate by telephone
    Sunday, October 19, 2008 11:12 PM