crm 2011 reports RRS feed

  • Question

  • When using crm 2011 UR 14, reports that pull worker information from the assigned worker on a service activity are correctly working.

    After I have updated to UR18, the same reports now pull worker information from the OWNER of the form, not from the assigned worker of the form. 

    However, the above only happens for SOME of the workers.  Certain workers are listed as the OWNER and the reports still function correctly (pull information from the assigned worker, not the owner).  For other users who are listed as the OWNER, the same reports pull information from those OWNERS instead of from the assigned workers.

    This sounds like a permissions problem, maybe??  However, I don't know where to look since the reports were functioning correctly under UR14. 

    Any suggestions of possible solutions would be GREATLY appreciated!

    Thanks, Michelle

    Michelle B.

    Friday, October 3, 2014 8:05 PM

All replies

  • ideally, users who can see data on the UI can access data from reports.

    Friday, October 3, 2014 10:43 PM