updates and support

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  preecha:

   

   

  Is there a specific error or message you are receiving?

   

   

   

  Thanks,

   

   

  Greg

   

   

   

  Tuesday, May 2, 2006 10:38 PM
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  Hi,

  My name is Nicole, I just had updates done on my computer and this is the new version it gave me of windows and its was saying that i maybe a victim of software counterfeiting what does that mean cause all my updates on my computer are done by microsoft.

  So how can i fix this problem?

  If you could reply to me via e-mail that would be great at nicolehaylock@hotmail.com

  Many Thanks

  Nicole

  Wednesday, May 3, 2006 9:10 PM
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  Nicky-Cody:

   

  To help you verify that you are using genuine Windows, Microsoft offers a quick and easy online process called validation.

  Validation takes only a few moments, and enables Microsoft to create a match between your PC's hardware profile and your 25-character Product Key (located on the Certificate of Authenticity), which Microsoft stores and checks against future activation and validation attempts. We do this to ensure that your Product Key is not used by another person in a malicious manner, such as activating a counterfeit or non-genuine copy of Windows.

  Validate Now

   

  Hope this helps,

  Greg

   

  Wednesday, May 3, 2006 9:15 PM