Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Can't update RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Trying to update to v5.0.3 from v3.0.60and first I got message

    Error writing to file: C:\Program Files\Microsoft Research\Microsoft WorldWide  Telescope\dsetup32.dll.   Verify that you have access to that directory.

    So uninstalled and deleted ..../Application Data/Microsoft_Research/

    Try again and this

    Microsoft WorldWide Telescope

        There is a problem with this Windows Installer package. A program run as part of the
        setup did not finish as expected. Contact your support personnel or package vendor.

    I had previously disabled BitDefenderIS IDS

    When update was released I just gave up.

    Help please

    Sunday, January 26, 2014 11:46 PM

Answers

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    What are the specs on your system?

    So when you wrote "So uninstalled", did you use Control Panel -> Programs -> Uninstall -> WorldWide Telescope?

    Also if there is a problem with the install package (msi file), did you try deleting the downloaded msi file (wwtsetup.5.0.3.msi) and then redownloading and reinstalling?

    Thanks

    Tuesday, January 28, 2014 3:51 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Operating System    Microsoft Windows XP Media Center Edition SP3

    CPU Type                  DualCore Intel Core 2 Duo E6300, 1866 MHz (7 x 267)

    System Memory        2048 MB  (DDR2-667 DDR2 SDRAM)

    "So when you wrote "So uninstalled", did you use Control Panel -> Programs -> Uninstall -> WorldWide Telescope?" yes

    "Also if there is a problem with the install package (msi file), did you try deleting the downloaded msi file (wwtsetup.5.0.3.msi) and then redownloading and reinstalling?" Will try

    Thanks.

    David Lerner

    Thursday, January 30, 2014 1:23 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    You want to use the Legacy version of WWT for Windows XP systems: http://worldwidetelescope.org/Download/?Legacy

    Do not attempt to install WWT 5.0 on Windows XP.  (See note on both http://worldwidetelescope.org/Download/ and http://worldwidetelescope.org/Download/?Legacy).

    Thanks,
    Ben

    Thursday, January 30, 2014 3:58 PM