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clock sync error

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Hello support

I'm runnin the windows update and validation on a computer of my neighbour.

It's a legitime version of (OEM) Windows XP Home.

But when running the guine dialog and guine advantage I get a clock and sync failed. When I alter the date I see the calendar is misformed.

it says that at this friday the 16 its actually on a saturday.

hence i cant validate.

if i put it on a saturday 16 th of 2007. it does not validate

if i put it on a friday the 15 th of 2007 (should be the 16th) it cant validate..

Can you help me for a solution?

Best regards,

Ed

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Ive tried to run the microsoft date time correction thing kb .... but it gives the messages that the version on my computer is newer or an error occured.

Friday, March 16, 2007 9:35 PM

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Hi Edmond,

There does seem to be an issue with your Date setting (since your calander says March 16th 2007 is on a Saturday). I suggest opening a Service Request at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and see if we can't resolve the issue.

Thank you,
Darin Smith
WGA Forum Program Manager

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All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
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Monday, March 19, 2007 7:44 PM

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Hello Edmond,

Just to confirm, did you go to www.microsoft.com/genuine/diag and click the "Resolve Now" button and followed the directions provided?

Also, can you confirm the Year is correctly set to 2007 as well as the Time Zone is correctly set for your region?

Thank you,
Darin Smith
WGA Forum Program Manager

--------------------------------------------------------

All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
--------------------------------------------------------

Friday, March 16, 2007 10:12 PM
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ive runned that site several times. checked it if i had active scripting enables.

Also everything is green except the date and time validation.

The year is 2007 at the calendar.

Saturday, March 17, 2007 7:29 PM
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Hi Edmond,

There does seem to be an issue with your Date setting (since your calander says March 16th 2007 is on a Saturday). I suggest opening a Service Request at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and see if we can't resolve the issue.

Thank you,
Darin Smith
WGA Forum Program Manager

--------------------------------------------------------

All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
--------------------------------------------------------

Monday, March 19, 2007 7:44 PM