User interface needs some work RRS feed

  • General discussion

  • This persistant Renew button in my face in the upper right corner of the OneCare window is very annoying. It should be located below my subscription information, which still has 9 months left... why do I need to renew already? 

    What I'd like to see in place of that Renew button is a Refresh button... because Windows Live OneCare needs better triggers for it's OneCircle monitoring. How can my OneCircle be green if the hub computer is green and the other computer can't be found? Sounds like Yellow to me!!

    Then, when the other computer does get connected and updates itself from Red to Green, OneCircle continues to report that the second computer can't be found? No, it needs to be refreshed. How? Well, currently, you have to close OneCare and open it again... sorry, but that's just a statement for interface improvement.
    Never go hungry
    Tuesday, December 23, 2008 2:03 PM

All replies

  • There will not likely be any updates to the way the program looks, though I agree about the annoying renewal reminder.

    No, it should *not* be prompting you to renew if you have 9 months left in your subscription. 

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    The idea for a refresh function is good, assuming that there were any further development efforts going on for OneCare. Unfortunately, OneCare will be in maintenance mode for the next 2 years until it is permanently retired.

    Your Circle isn't going to be Yellow just because one of the monitored PCs can't be reached. The status is unknown, so the Hub status remains at green based on the last status known about that remote PC.


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, December 23, 2008 4:11 PM