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ima victim of software counterfeiting RRS feed

  • Question

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    pls help me..,i want to delete this GENUINE MICROSOFT SOFTWARE but i don't know what to do, what will i do?'

    how could i delete this? pls help me, what is the process of deleting this on my computer? pls help..,

    Friday, May 23, 2008 3:38 AM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    • Marked as answer by JeniferA Thursday, September 11, 2008 7:30 PM
    Friday, May 23, 2008 3:52 AM
    Moderator