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Cannot re-activate Windows 7 Ultimate 64 bit after Windows re-install RRS feed

  • Question

  • Hi,

    I am new to this forum so please bear with me. I have just re-installed W7 Ultimate on my sons PC after a message suddenly appeared that stated that it wasn't a genuine version of Windows. This was after successfully activating the original install in October 2011 with no problems (i.e. there was no meaage and no problems for 6 months). This in fact is the second install.

    I ran the MGA Diagnostic tool and have copied the results below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V66JW-4F2HR-GMCX4
    Windows Product Key Hash: JTwxEOT6kACA9wvnC8WFISMxYGU=
    Windows Product ID: 00426-068-9950561-86467
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8FB3B362-4BE0-4790-B250-1F667B9410D0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FB3B362-4BE0-4790-B250-1F667B9410D0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GMCX4</PKey><PID>00426-068-9950561-86467</PID><PIDType>5</PIDType><SID>S-1-5-21-66199053-4120289083-1474250578</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP35C-DS3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20080104000000.000000+000</Date></BIOS><HWID>CD0C3207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-995056-00-2057-7601.0000-1462012
    Installation ID: 008366429992328275120432509102511552448411716745018816
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GMCX4
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 25/05/2012 19:55:58

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAABAAAAAgABAAEA6GFy71xMWtlk/oj9CIXCj+IbMrWUDvKuVBkd9UbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist

    PLease can someone advise. This was initially bought online

    Thanks

    Friday, May 25, 2012 7:09 PM

Answers

  • Your Product ID line shows that you are using an MSDN product key.  Unless you are the subscriber who was issued this product key, it is invalid for your use.

    Windows Product ID: 00426-068-9950561-86467

    The 068 is the MSDN indicator.  If you purchased a retail box the entire box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  The seller plans to be doing something else by then.

    Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Friday, May 25, 2012 7:52 PM
    Answerer

All replies

  • License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))

    You need to activate it.  Click Start and type "activate".


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Friday, May 25, 2012 7:29 PM
    Answerer
  • Hi,

    I have tried to activate and get the following message telling me that the key has been blocked for use ny Microsoft. This is the only key I have ever used (twice successfully). I also tried the automated phone approach but to no avail.

    Friday, May 25, 2012 7:37 PM
  • Your Product ID line shows that you are using an MSDN product key.  Unless you are the subscriber who was issued this product key, it is invalid for your use.

    Windows Product ID: 00426-068-9950561-86467

    The 068 is the MSDN indicator.  If you purchased a retail box the entire box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  The seller plans to be doing something else by then.

    Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Friday, May 25, 2012 7:52 PM
    Answerer
  • Hi again.

    Thanks for your reply. Apologies for the ignoerance but what is a MSDN subscriber? I assume the 'MS' bit is Microsoft?

    Friday, May 25, 2012 8:02 PM
  • Microsoft Developers' Network.  See a description of the program here:

    http://msdn.microsoft.com/en-us/subscriptions/aa718661.aspx

    You need to purchase a full license copy of Windows 7.  You can avoid a reinstallation if you purchase Ultimate by just changing the product key but there is no other reason to buy Ultimate.  Professional is sufficient unless you need BitLocker or Multi-language User Interfaces.  In every other way Pro and Ultimate are identical.  I recommend the Microsoft Store or Amazon Corp.  Stay away from eBay and other online auctions and the Amazon Marketplace.  That is probably how you got here in the first place.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Friday, May 25, 2012 8:35 PM
    Answerer
  • Hi again.

    Thanks for your reply. Apologies for the ignoerance but what is a MSDN subscriber? I assume the 'MS' bit is Microsoft?

    In addition to the link Colin provided, the main things about MSDN Product keys are that

    1) they can not be sold separately from the MSDN subscription. 

    2) Only an MSDN subscriber can use the key(s) that can with the MSDN subscription 

    3) If an MSDN subscription owner sells an MSDN key separate from the MSDN Subscription, the key becomes non-valid for use.


    Darin MS

    Friday, May 25, 2012 9:36 PM
  • Feel free to submit a confidential Counterfeit Software Report directly with Microsoft.

    Carey Frisch

    Friday, May 25, 2012 10:04 PM
    Moderator