Hi,
I am trying to create N:N relationships between email templates - queues and email template - teams because i want to associate a list of email templates with queues and teams so that i may retrieve them based on the user team or case queue but there
is no way to create even a relationship with email template entity.
I know that i can assign email templates to a single user / team but is not good enough in my case.
I might go for a custom email template entity if there is no solution but i am trying to use the existing entity.
Is there any way to achieve this?
Thanks