Subscription bug RRS feed

  • General discussion


    If you try to subscribe and your credit card don't approve it.


    "Windows Live OneCare":


      1-In case you don't have another credit card, doesn't give you the option of send a

         money order.


      2-Doesn't give an opportunity to send an E-Mail telling that you call the credit card

         and they told you that your account 

         was OK, but they try first one transaction with one dollar to test it.



                Myrthia Gutiérrez wife of Florencio Reinaldo Fernández

    Saturday, October 11, 2008 10:27 AM

All replies

  • If you encounter a problem with purchasing using a credit card and the card is valid, contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    OneCare can only be purchased using a credit card (or a debit card that is provided from a credit card company) when purchasing online. If you don't have a credit card, you can purchase a retail copy of OneCare from a store or online retailer and use the key to activate your subscription.


    Monday, October 13, 2008 3:14 PM