software counterfeiting problem RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3MWG7-YVFXB-YH9WG
    Windows Product Key Hash: w5MaIBIS8SlZvO3iV3U5leEYfnM=
    Windows Product ID: 55274-640-0986982-23798
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {E08B1C42-4DD5-4798-A716-0001760F6ED6}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E08B1C42-4DD5-4798-A716-0001760F6ED6}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YH9WG</PKey><PID>55274-640-0986982-23798</PID><PIDType>1</PIDType><SID>S-1-5-21-1409082233-1214440339-682003330</SID><SYSTEM><Manufacturer>ATI___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award BIOS for Intel</Manufacturer><Version>GC11010N.86A.0311.2006.0420.1525</Version><SMBIOSVersion major="2" minor="3"/><Date>20060420000000.000000+000</Date></BIOS><HWID>80593E5F0184C05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->


    Thursday, October 22, 2009 10:48 AM


  • Hello nauka,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a Invalid Volume Licensing Key (VLK) (Line 2).  The VLK used on your nongenuine installation of XP Pro was invalidated because it was made with a pirating program called a Key generator and was never a Genuine product key issued by Microsoft.

    Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    The next step in the process is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows is it for, XP Home, XP Pro, or XP Media Center, or some other version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on your CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If there is a CoA, that means the computer is almost certainly still licensed to run the version and edition of Windows described on the CoA.

    If the CoA says that it is for XP Professional, the first thing to try is running the Product Key Updater utility:  http://go.microsoft.com/fwlink/?linkid=45668

    If the CoA is for any version or edition of Windows other than XP Professional, then your only available solution is to backup and offload your data, then use the Recovery Solution or reinstallation CD provided with the computer to put back the original factory installation of Windows (as described on the CoA) that came with the computer.  The recovery solution may be one or more Recovery discs and/or Operating System (OS) Reinstallation discs, a hidden recovery partition, or both.  If you have to run the recovery, please visit the model-specific support page at the support pages of the computer's manufacturer to learn more about how to do that procedure.

    If there is no CoA either with the materials you received with the computer or on the computer itself, then that means the computer was never licensed to run Windows.  If the computer seller just loaded Windows onto the computer but never gave you a genuine hologrammed CD nor a CoA with a Product Key, then the seller engaged in a form of piracy known as "hard disk loading."  If the seller charged you for a Windows license, they never delivered it to you, so contact them and demand the genuine software you paid for, or a refund for the price they charged you.

    If there is no CoA, you will need to acquire a genuine license for Windows to continue to use Windows on the computer.  You can purchase genuine Windows from a local or trusted internet retailer, or purchase a discounted WGA Kit from Microsoft.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 22, 2009 3:47 PM