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Windows Explorer error when I try to...

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I get a Windows Explorer error every time I open My Videos folder in My Documents. It pertains to gtcodec.dll and also deactivates my active desktop. Where can I post this problem to seek assistance?

Windows XP SP 3

Friday, August 13, 2010 4:35 PM

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Hi,

Thank you for your post! I would suggest please post your question in the forum

Windows > Windows Forums > Windows XP Forums

located here: http://social.answers.microsoft.com/Forums/en-US/category/windowsxp

Have a great day!!!!!
Swapnil Tier 2 Application Support Server and Tools Online Operations Team
- Marked as answer by Ed Price - MSFTMicrosoft employee Sunday, June 3, 2012 9:44 PM
Friday, August 13, 2010 7:45 PM