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Installed and uninstalled Windows 7 now Windows vista home premium product key invalid RRS feed

  • Question

  • i installed and uninstalled windows 7 on my laptop few days ago and then reinstalled windows vista home premium 64-bit using a retail vista DVD and put in my product key found underneath my sony vgn sr290 laptop.now i can't activate my windows so i contaceted MS and they asked me to contact sony because the product key was invalid +ask for a different product key. so i talked to sony and the guy says that i should reinstall the OS using the recovery discs otherwise the product key wouldn't work. is that true? i thought any vista dvd with a legit product key would work.
    anyway i'm pasting my mga report. hope someone could help me

    Diagnostic Report (1.9.0006.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89583-022-5000027-71849
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {62D214E0-8F65-4A8B-B14D-C9B4727F1B64}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.080917-1612
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-365-80041010_025D1FF3-230-80041010_025D1FF3-231-1_025D1FF3-518-80040154_025D1FF3-238-80040154_025D1FF3-239-2_025D1FF3-245-80070002_025D1FF3-259-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62D214E0-8F65-4A8B-B14D-C9B4727F1B64}</UGUID><Version>1.9.0006.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71849</PID><PIDType>5</PIDType><SID>S-1-5-21-3453750031-2519883647-1779929549</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-SR290J</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1110Y1</Version><SMBIOSVersion major="2" minor="4"/><Date>20080814000000.000000+000</Date></BIOS><HWID>15323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00142-022-500002-00-1033-6000.0000-0242009
    Installation ID: 016253733553553726514212421382772462362244443596295453
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 76PKF
    License Status: Initial grace period
    Time remaining: 36211 minute(s) (25 day(s))

    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAIAAQABAAAABAABAAEAeqiu/27sYlTyHc4Len8udV5tEvTy9BpsM9R653yurFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      MCFG Sony VAIO
      SLIC Sony VAIO
      SSDT Sony VAIO
      TCPA Sony VAIO


    • Changed type Stephen Holm Friday, January 30, 2009 10:41 PM
    Friday, January 30, 2009 12:50 AM

Answers

  • Hello Ron121,

     

      It appears that instead of using the Windows Restore process (that came with your laptop) you installed from a Retail disk.  While installing Vista, you did, what we call. a Keyless Install. No Product Key was entered at the time of Install, so Vista uses it's own Default Product key (basically a Trial key).  

      I know this because your Diagnostic Report shows "Windows License Type: Retail" (if you had used the key from the sticker on the bottom of your computer is would have said "Windows License Type: COA SLP". In addition, the product key shown in the Diagnostic is the standard Default "Keyless Install" Product key. This is also why support said the key was invalid because the Keyless Install key is only Valid as a trial key and can not be activated.

      The problem is the COA SLP key (found on the sticker on the bottom of your computer) was meant to be used in the OEM Vista Software that came with your computer.  You might be able to use the COA SLP key in this retail software, but I've seen mixed results.

     

    So the first thing you will want to try is the basic Change Product Key process:

    1) Click 'Start'

    2) Right-click 'Computer'

    3) Select 'Properties'

    4) In the window that comes up, click "Change Product Key", enter the key from the sticker on your computer and follow the directions

    NOTE: It may attempt to Activate by the Internet and may return an Invalid Key error (this is ok, continue on).  You will then want to use the Activate by Phone method. 

     

      If that does not work, you will need to use the Windows Restore process that came with your computer (either a restore disk or a hidden partition that contains the Restore software) Please see the documentation that came with your computer (or contact the computer's manufacturer) for additional information on how to conduct the Restore process on your particular computer model.

     

     


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Stephen Holm Friday, January 30, 2009 10:41 PM
    Friday, January 30, 2009 9:05 PM
  • hello Darin,

    thank you for your reply
    i actually changed the product key by going to the properties and then called phone activation center since it gave me an invalid product key message.

    anyway i'l use the restore disk that came with my laptop.
    once again thank you
    Saturday, January 31, 2009 1:00 AM

All replies

  • Hello Ron121,

     

      It appears that instead of using the Windows Restore process (that came with your laptop) you installed from a Retail disk.  While installing Vista, you did, what we call. a Keyless Install. No Product Key was entered at the time of Install, so Vista uses it's own Default Product key (basically a Trial key).  

      I know this because your Diagnostic Report shows "Windows License Type: Retail" (if you had used the key from the sticker on the bottom of your computer is would have said "Windows License Type: COA SLP". In addition, the product key shown in the Diagnostic is the standard Default "Keyless Install" Product key. This is also why support said the key was invalid because the Keyless Install key is only Valid as a trial key and can not be activated.

      The problem is the COA SLP key (found on the sticker on the bottom of your computer) was meant to be used in the OEM Vista Software that came with your computer.  You might be able to use the COA SLP key in this retail software, but I've seen mixed results.

     

    So the first thing you will want to try is the basic Change Product Key process:

    1) Click 'Start'

    2) Right-click 'Computer'

    3) Select 'Properties'

    4) In the window that comes up, click "Change Product Key", enter the key from the sticker on your computer and follow the directions

    NOTE: It may attempt to Activate by the Internet and may return an Invalid Key error (this is ok, continue on).  You will then want to use the Activate by Phone method. 

     

      If that does not work, you will need to use the Windows Restore process that came with your computer (either a restore disk or a hidden partition that contains the Restore software) Please see the documentation that came with your computer (or contact the computer's manufacturer) for additional information on how to conduct the Restore process on your particular computer model.

     

     


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Stephen Holm Friday, January 30, 2009 10:41 PM
    Friday, January 30, 2009 9:05 PM
  • hello Darin,

    thank you for your reply
    i actually changed the product key by going to the properties and then called phone activation center since it gave me an invalid product key message.

    anyway i'l use the restore disk that came with my laptop.
    once again thank you
    Saturday, January 31, 2009 1:00 AM