I have tried to update my genuine Windows install from the Windows update site and after installing the Genuine Microsoft Software I am unable to complete the validation process. Copy of diagnostics as follows:-
Diagnostic Report (1.7.0095.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-HX4QC-3KDKH-8X7XG
Windows Product Key Hash: L2TGdcC9Hw5RJuK7ygEzvyI9tGI=
Windows Product ID: 55274-640-0976222-23641
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {151D4FA8-3003-4D19-B865-4B0CBC5ED95A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1_025D1FF3-85-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{151D4FA8-3003-4D19-B865-4B0CBC5ED95A}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8X7XG</PKey><PID>55274-640-0976222-23641</PID><PIDType>0</PIDType><SID>S-1-5-21-57989841-1563985344-854245398</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>26724HG</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1KET48WW (1.09 )</Version><SMBIOSVersion major="2" minor="31"/><Date>20060616000000.000000+000</Date></BIOS><HWID>C7AA0D00018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>54EF4C63F7B5D86</Val><Hash>+XikGti9v5aMmoIz/CnbrvbxWC4=</Hash><Pid>89388-707-1375165-65837</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
I have already tried the following:-
1) Download latest version of Genuine Advantage.
2) Visited the diagnostics website and ran the fix.
2) Disable/remove WGA add-in. The add-in does not appear in the IE7 list.
2) Delete LegitCheckControl.DLL and re-install. No difference.
As you can see from the diagnostics I do have a genuine copy of windows.
Best regards,
Tim
