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Product Key Problems RRS feed

  • Question

  • I have a new laptop and im trying to use Microsoft Office but it asks for the Product Key. A friend told me its under the computer and i found it and typed it in but it keeps saying the product key is not valid. What do i do.?.

     

    Wednesday, June 30, 2010 12:24 AM

Answers

  • "Nancy_10" wrote in message news:b329f966-c422-4c46-822b-74d7e950451e...

    I have a new laptop and im trying to use Microsoft Office but it asks for the Product Key. A friend told me its under the computer and i found it and typed it in but it keeps saying the product key is not valid. What do i do.?.

     


     
    The product key on the label on the laptop is for the Windows operating system (as the label clearly states Windows and not Office) and not the pre-installed Office trial program.  The activation of the trial is done through the activation assistant that is also installed.  As it is a new laptop, you should be able to get any technical support needed from the computer manufacturer and they are the best source of information about your computer.
    Wednesday, June 30, 2010 3:08 AM