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Windows 8 Not Starting Up

    Question

  • I recently bought a new HP envy m6-1205dx laptop which came with windows 8 preinstalled. the very first day i tried to install ms office 2013 and some additional software like winrar, ccleaner, etc. when i rebooted the windows freezed at the start screen all i could see was just diagonal bars. from the recovery menu i started hp recovery manager and recoverd my windows from the recovery partition. The next day i againg installed ms office and the same problem persisted. How can i fix this? Also, after recovering i lost the hp games. Is there any way to recover them?
    Monday, June 10, 2013 5:34 AM