Email body font style issue in MS CRM 2015 On-Premise RRS feed

  • Question

  • Hi,

    In my project end users are accessing CRM 2015 on-premise application in IE 11 using citrix machines.

    In their machines while composing in email body when select font style/font size/font color is not reflecting to the text.

    This issue happening in Citrix (Voip) machines only.

    What could be the reason for this behaviour? Any solution for this scenario. Please advice.


    Monday, July 4, 2016 9:31 PM

All replies

  • Hi,

    We identified root cause for this issue, its related IE browser settings.

    I need information like, what are require options should enable in IE to work CRM email activity body menu controls like Font style, Font size and Font Colour.

    These controls are not working in IE due to require options disables in user machine.

    Please let me know if anybody having idea on this issue.

    Thanks in Advance.


    Tuesday, July 19, 2016 3:29 PM