Using a New Retail Package to Renew an Existing Subscription RRS feed

  • Question

  • Can I buy a new OneCare retail software package and use it to renew my about-to-expire OneCare subscription?  How would it work?  I've been very pleased with the trouble-free performance of OneCare and am sad to hear of its end.

    Chuck Sten
    Tuesday, April 14, 2009 5:26 PM


All replies

  • Yes, you can. See this post for details.

    Don't uninstall your current copy. Renew with a key at any time before your current subscription ends (up to 12 months prior to expiration).

    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Tuesday, April 14, 2009 5:36 PM
  • Thanks.  Sorry that I didn't look more carefully for the often posted answer.

    Will Version 2.0 of the retail product work for the renewal of my Version 2.5 OneCare?

    Chuck Sten
    San Diego, Calif.
    Wednesday, April 15, 2009 7:05 PM
  • Yes, it will work. The version on the retail box doesn't matter. If you were to use the CD it would install V. 2.5. The CD just connects to a One Care server and downloads the latest build.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Wednesday, April 15, 2009 8:22 PM