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Problem about print out data or export data log of user RRS feed

  • Question

  • I want to ask in MS Dynamics CRM 4.0, is there any way to output the user information to a log file when each time a print out data or export data to a file such as PDF or Excel?
    Friday, March 4, 2011 9:57 AM

All replies

  • There is not a standard way to log this type of user activity. (exporting or printing reports.)

    Reviewing or monitoring IIS logs might contain enough information regarding when a user called a particular function (such as printing or exporting to excel), however this is not a part of the functionality CRM provides.


    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Friday, March 4, 2011 2:48 PM
    Moderator