Dan at IT Associates:
Hello! I noticed that many people are having problems with the mgadiag utility and verifying Office 2010. I am not sure if MS has introduced a version of the tool later than 1.9.27.0 that adresses this problem?
One of the keys to the discussion and a common element of the resulting diagnostic file is the following bit:
Office Status: 109 N/A
What does this code actually mean from Microsoft's viewpoint !!
Some history:
In my case, I purchased "Office Professional 2010" in the standard retail store DVD disk packaging. This version, as per MS Licensing web page, allows you to install Office Professional 2010 on TWO devices. I believe their wording
refers to the second installation as being on a portable device.
I found that, on several test systems, Office 2010 DOES VERIFY properly with the mgdiag utility on the first machine that it is installed on but not the second!
Office Status: 100 Genuine (first PC)
Office Status: 109 N/A (second PC)
I think we are seeing an issue that is affecting MANY regular "non pirate" customers that relates to a problem with Microsoft's Genuine Valadation software components that they will realize and fix in the near future. MS will issue a patch and
posts to this forum will decrease related to this subject!
