off topic: help RRS feed

  • General discussion

  • someone hacked my parteners msn acount and we cant get back in need help pls


    Wednesday, December 3, 2008 9:44 AM

All replies


    You're off topic for this forum, which is dedicated to Windows Live OneCare.


    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com

    Wednesday, December 3, 2008 3:12 PM


    i have windows live one care for my computer. I purchased a new 1 yr subscription this yr. My computer crashed and i had to restore it back to original settings. When i reinstalled windows live one care it said i had to buy a new 1 yr subscription even though i have just purchased one. I dont know what my windows live i.d is that i used to sign up with. Help me please.



    Wednesday, December 3, 2008 9:09 PM