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my product key isn't working RRS feed

  • Question

  • i have tried a couple od times but my product key isn't working
    Tuesday, February 26, 2013 4:14 PM

Answers

All replies

  • What Key - for what Product?

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, February 26, 2013 4:25 PM
    Moderator
  • the product is Office 365 University

    and my key is <redacted>


    Tuesday, February 26, 2013 5:04 PM
  • 1) NEVER post your Key in a public place?

    2) please repost your query with more detail in the more appropriate Office Community forums.

    http://answers.microsoft.com/en-us/office/forum/office_365hp


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, February 26, 2013 5:18 PM
    Moderator
  • none of these are helping me
    Tuesday, February 26, 2013 5:32 PM
  • Help yourself - post DETAILS in the right place.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, February 26, 2013 5:34 PM
    Moderator