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I can't get Widow's Live Onecare anti-virus to update. Can you please help me?

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I have gone on-line to fix my at risk status of Live Onecare and I have had no luck. I can't even turn on Windows Firewall either.
I use my computer every day and I need to get this fixed soon. Thank you, Cynthia Zittel
- Moved by Stephen BootsMVP, Moderator Thursday, October 01, 2009 5:47 PM update issue (From:Windows Live OneCare Anti-Spyware)
Thursday, October 01, 2009 5:25 PM

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Information to help troubleshoot and resolve update problems -
http://social.microsoft.com/forums/en-US/onecareupdate/thread/9a6a0003-b91c-4518-966c-fc50450f0e41/

Note that the Windows Firewall *should* be off if you are using OneCare, which has its own firewall. If, however, you mean that the OneCare firewall is off and won't turn on -

Firewall repair tool - http://social.microsoft.com/forums/en-US/onecarefirewall/thread/e67b1989-afd5-47e5-a393-3a551c7c7e60/

If you are still having problems, please contact support.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
- Marked as answer by Stephen BootsMVP, Moderator Thursday, October 01, 2009 5:47 PM
Thursday, October 01, 2009 5:47 PM

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