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Can't activate windows with the Key I have!!! Why? RRS feed

  • Question

  • I keep trying to activate my windows 7 with the Key and it is saying it is not genuine.

    I received the disc and key from microsoft, it is WinVista HmPrem upgrade disc to Win 7 HmPrem

    Why isnt it working??

    Tuesday, September 21, 2010 6:48 AM

Answers

  • Contact Microsoft Windows 7 Support for assistance.


    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:23 PM
    Tuesday, September 21, 2010 4:58 PM
    Moderator
  • Did you start the installation from within windows? If you installed booting from a DVD and then attempted to install the key it will not work. You must start an upgrade installation from within a valid operatins system enviroment.

    Thanks

    Carl

    • Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:23 PM
    Tuesday, September 21, 2010 9:45 PM

All replies

  • Contact Microsoft Windows 7 Support for assistance.


    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:23 PM
    Tuesday, September 21, 2010 4:58 PM
    Moderator
  • Did you start the installation from within windows? If you installed booting from a DVD and then attempted to install the key it will not work. You must start an upgrade installation from within a valid operatins system enviroment.

    Thanks

    Carl

    • Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:23 PM
    Tuesday, September 21, 2010 9:45 PM