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Back Up Discs/Drives

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I started the back up disc recovery using Windows Live OneCare and when I got to disc 12, it stopped and now I cannot copy files to a blank CD. The error message is E:\ is not accessible. I can still burn music to CD's using iTunes and I can still watch DVD's, but I cannot write data to discs.

Monday, July 6, 2009 1:07 AM

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If you have packet writing software such as Roxio or Nero running in the notification area exit the program and you should be able to continue One Care backups. If you do not have this type of software or exiting it does not reolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

Monday, July 6, 2009 4:29 AM

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