locked
Copy a link is not working with MS CRM outlook client 2011 RRS feed

  • Question

  • Hi ,

    I have Outlook 2007 installed, MS CRM 2011 outlook client, configured to our on-premise CRM 2011 System.

    "Copy a link" option not working with any of the objects with in outlook. Its throws me an message "The link could not be copied to clipboard". May I know whether its is default system behaviour ? or any configurtion changes will fix issue for me. Thanks in advance


    • Edited by Pons_dz Tuesday, July 16, 2013 8:43 AM
    Tuesday, July 16, 2013 8:41 AM

All replies

  • It is a system specific issue. Check repairing your outlook plugin or some IE settings.
    Tuesday, July 16, 2013 10:52 AM
  • Hi,

    Thanks for your reply..

    It works well on webclient (IE), but I am getting the message only when accessing the record from Outlook., As you mentioned whether its system specific ?

    Tuesday, July 16, 2013 11:17 AM