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Getting error message, "Build 6002. This copy is not genuine."

Question
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Hello,
I have an HP Pavilion desktop purchased several years ago with Windows Vista pre-installed. Yesterday I started getting this message when I turned on the computer: "Build 6002. This copy is not genuine." I haven't made any changes recently except Windows and Norton AntiVirus updates. Could this be a virus, or is it a genuine Microsoft problem? Here is the report from MFA diagnostic tools (I deleted the lines containing links.):
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {272CB16F-BB24-48D7-908A-DED46037DEA4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.150721-0605
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{272CB16F-BB24-48D7-908A-DED46037DEA4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2311074235-3191716096-2244902812</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>C51/MCP51</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.03</Version><SMBIOSVersion major="2" minor="4"/><Date>20061130000000.000000+000</Date></BIOS><HWID>DE313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-2852008
Installation ID: 233960775822334251840094607400427596031343519976618473
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NgAAAAEAAgABAAEAAwACAAAAAgABAAEA6GF8xjB34jtIJKB8xKi0EIC68vQ2F4NKvsasVo62OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
Thanks in advance for your help
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC ASUSACPI
FACP HP-CPC ASUSACPI
HPET HP-CPC ASUSACPI
MCFG HP-CPC ASUSACPI
SSDT HP-CPC POWERNOWWednesday, September 2, 2015 1:04 PM
Answers
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This machine appears to have lost its SLIC table :(
Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.
OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.
COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.
You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Edited by Noel D PatonEditor Thursday, September 3, 2015 4:18 PM
- Proposed as answer by Noel D PatonEditor Sunday, September 6, 2015 2:31 PM
- Marked as answer by gbmacbreed Wednesday, September 9, 2015 1:02 AM
Thursday, September 3, 2015 4:17 PMModerator
All replies
-
This machine appears to have lost its SLIC table :(
Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.
OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.
COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.
You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Edited by Noel D PatonEditor Thursday, September 3, 2015 4:18 PM
- Proposed as answer by Noel D PatonEditor Sunday, September 6, 2015 2:31 PM
- Marked as answer by gbmacbreed Wednesday, September 9, 2015 1:02 AM
Thursday, September 3, 2015 4:17 PMModerator -
Noel,
I followed your instructions and was able to change the Product Key. Windows is now back to normal. Thanks for your help!
Wednesday, September 9, 2015 1:01 AM