Windows 7 Home Premium valid license problem

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  You may have a number of problems -

     Please run the following command from an Elevated Command Prompt window(1)

  Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

  REG QUERY HKU
  REG QUERY HKU\S-1-5-20
  REG QUERY HKU\S-1-5-20\Environment
  REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
  

  
  

  Copy the whole output to your response(3)     

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Saturday, November 3, 2012 2:48 PM code box

  Saturday, November 3, 2012 2:48 PM

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  Hello, here it is :-)

  Thanks a lot!

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.
  
  C:\Windows\system32>reg query hku
  
  HKEY_USERS\.DEFAULT
  HKEY_USERS\S-1-5-19
  HKEY_USERS\S-1-5-20
  HKEY_USERS\S-1-5-21-180021019-1351396726-1840643932-1000
  HKEY_USERS\S-1-5-21-180021019-1351396726-1840643932-1000_Classes
  HKEY_USERS\S-1-5-18
  
  C:\Windows\system32>reg query hku\S-1-5-20
  
  HKEY_USERS\S-1-5-20\AppEvents
  HKEY_USERS\S-1-5-20\Console
  HKEY_USERS\S-1-5-20\Control Panel
  HKEY_USERS\S-1-5-20\Environment
  HKEY_USERS\S-1-5-20\EUDC
  HKEY_USERS\S-1-5-20\Keyboard Layout
  HKEY_USERS\S-1-5-20\Network
  HKEY_USERS\S-1-5-20\Printers
  HKEY_USERS\S-1-5-20\Software
  HKEY_USERS\S-1-5-20\System
  
  C:\Windows\system32>reg query hku\S-1-5-20\Environment
  
  HKEY_USERS\S-1-5-20\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
  
  
  C:\Windows\system32>reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
  \ProfileList\S-1-5-20"
  FEHLER: Der angegebene Registrierungsschlüssel bzw. Wert wurde nicht gefunden.
  
  C:\Windows\system32>reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
  \ProfileList"
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
      ProfilesDirectory    REG_EXPAND_SZ    %SystemDrive%\Users
      Default    REG_EXPAND_SZ    %SystemDrive%\Users\Default
      Public    REG_EXPAND_SZ    %SystemDrive%\Users\Public
      ProgramData    REG_EXPAND_SZ    %SystemDrive%\ProgramData
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
  5-21-180021019-1351396726-1840643932-1000
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
  5-21-180021019-1351396726-1840643932-1001
  
  C:\Windows\system32>

  Sunday, November 4, 2012 1:32 PM
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  Thanks for going back up the tree on the last command! - it's saved a lot of hassle :)

  Please copy the the code inside the box to a Notepad file, and save as 'profilelist.reg'

  Windows Registry Editor Version 5.00
  
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18]
  "Flags"=dword:0000000c
  "State"=dword:00000000
  "RefCount"=dword:00000001
  "Sid"=hex:01,01,00,00,00,00,00,05,12,00,00,00
  "ProfileImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
    00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
    5c,00,63,00,6f,00,6e,00,66,00,69,00,67,00,5c,00,73,00,79,00,73,00,74,00,65,\
    00,6d,00,70,00,72,00,6f,00,66,00,69,00,6c,00,65,00,00,00
  
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19]
  "ProfileImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,\
    00,6f,00,74,00,25,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,50,00,\
    72,00,6f,00,66,00,69,00,6c,00,65,00,73,00,5c,00,4c,00,6f,00,63,00,61,00,6c,\
    00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,00,00
  "Flags"=dword:00000000
  "State"=dword:00000000
  
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20]
  "ProfileImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,\
    00,6f,00,74,00,25,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,50,00,\
    72,00,6f,00,66,00,69,00,6c,00,65,00,73,00,5c,00,4e,00,65,00,74,00,77,00,6f,\
    00,72,00,6b,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,00,00
  "Flags"=dword:00000000
  "State"=dword:00000000
  
  

  Once save, right-click on the file, and select Merge

  You should get a couple of warnings, accept them

  You should get a Success message - OK that, then reboot

  Post a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Sunday, November 4, 2012 9:27 PM
  • Marked as answer by Noel D PatonModerator Monday, November 12, 2012 11:08 AM

  Sunday, November 4, 2012 2:02 PM

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  I think its okay now, thanks alot!

  BW Volker

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {8C1B6949-A5B6-408C-9AAD-DC877E0F2B40}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 114 Blocked VLK 2
  Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3
  
  -517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{8C1B6949-A5B6-408C-9AAD-
  
  DC877E0F2B40}
  
  </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x
  
  64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-
  
  00010</PID><PIDType>2</PIDType><SID>S-1-5-21-180021019-1351396726-
  
  1840643932</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>h8-
  
  1133de</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.12</Version><SMB
  
  IOSVersion major="2"
  
  minor="6"/><Date>20111012000000.000000+000</Date></BIOS><HWID>643B3807018400FE</HWID><Us
  
  erLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT
  
  +01:00)
  
  </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></mo
  
  del></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-
  
  CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Resu
  
  lt><Products><Product GUID="{90110407-6000-11D3-8CFE-
  
  0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition
  
  2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg
  
  +Fo=</Hash><Pid>73932-640-0000106-
  
  57695</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15"
  
  Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18"
  
  Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A"
  
  Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44"
  
  Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Softwarelizenzierungsdienst-Version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Beschreibung: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Aktivierungs-ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Erweiterte PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
  Installations-ID: 000904315292484805923863903523173956445565701045587044
  Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Teil-Product Key: 3Q6C9
  Lizenzstatus: Lizenziert
  Verbleibende Windows Rearm-Anzahl: 1
  Vertrauenswürdige Zeit: 04.11.2012 16:41:20
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEACrYA1PI7tmbO6YobyhWEWy5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            HPQOEM        SLIC-CPC
    FACP            HPQOEM        SLIC-CPC
    DBGP            HPQOEM        SLIC-CPC
    HPET            HPQOEM        SLIC-CPC
    MCFG            HPQOEM        SLIC-CPC
    SSDT            HPQOEM        SLIC-CPC
    SLIC            HPQOEM        SLIC-CPC

  Sunday, November 4, 2012 3:45 PM
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  That looks a lot better :)

  Please note, however, that your nstallation of Office Pro 2003 is counterfeit, based on a Blocked Volume License Key.

  You should clear the remaining minor error by validating, at www.microsoft.com/genuine/validate - you should pass.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, November 4, 2012 4:09 PM

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  Thanks a lot, especially for answering on saturday and sunday.

  It was the computer of my 17 year old son and he is not every weekend at me.

  Office I will take care next!

  Sunday, November 4, 2012 9:05 PM
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  You're welcome - good luck!

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, November 4, 2012 9:27 PM

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