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Erratic Windows Genuine Validation Performance RRS feed

  • Question

  • Its gotten so that WGA is like going to a casino, I don't know whether or why it will or why it won't work.  I have adminstrator's privilege for this work, but it didn't work, and I know it is just as likely to work if I simply logoff, shutdown my browser, and restart the system.

     

    But shouldn't the WGA program be more rigorous, more powerful than a *** shoot you can succeed at by restarting your computer and your internet connection?

     

    In the past I've validated both my Windows o/s as well as my Office installation, but since then whether it will work again is a coin toss.

     

    Today for example I got shifted to the alternate validation method in order to qualify to download the set of Office sounds, allowed the dld of the wga.exe or oga.exe check, sorry, and displayed the 5 digit alpha numeric code, which I cut and pasted into the window.

     

    Now this has NEVER failed before, yet today, I got redirected to the "Why did my system fail validation?

     

    There is something erracitc, randomly variable, which hasn't been tacked down: I can't help but wonder if it might not have something to do with all of the security and privacy controls and third party software almost all of us have to life and work with on a daily basis -- if some piece of antispyware or antimalware is heavily loaded and your antivirus is updating at the same time, and all of this slows down the transmission of data to and from Microsoft for a WGA primary or secondary process, is there anyway to test if this doesn't cause a false negative?

     

    I don't have the resources, but surely someone, some group at Microsoft can tackle this via a simulation, or via a realworld test?

     

    Thanks,

    greenestguy

    Sunday, November 25, 2007 3:43 PM

Answers

  • Hello Greenestguy,

     

    Curious how many times do you upgrade and/or exchange parts in and out of your computer? Also what verision of Windows are you using such as OEM System Builder, Retail, Volume, COA SLP, or OEM SLP? 

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

     

    Please Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

     

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, November 28, 2007 12:50 AM