Getting email router to work with gmail incoming

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  We cannot seem to get the email router working with gmail for incoming messages.  Outgoing messages work fine.

  Personal Email Options are set in the web client; gmail is set to enable POP;

  Email Router Configuration is as follows:

  Profile Name - Customer incoming

  Email Server Type - POP3

  Authentication Type - Clear text (but have also tried NTML)

  Use SSL - checked

  Email Server - pop.gmail.com

  Other Specified - has specific user password

  Advananced tab/Network port - 995

  When I go to Users/Queues/Forward Mailbox and Test, nothing happens, no error, just hangs there.

  Any suggestions are appreciated!

  ---

  Ken Compter

  Saturday, August 10, 2013 4:52 PM