locked
Copy of Microsoft Office (Professional Plus 2007) is not Genuine RRS feed

  • Question

  • This is a new install of Office 2007 on one of our XP Pro workstations.  We recently purchased the licenses and believed them to be valid.  Please review the diagnostic report and advise.  Thank you for your assistance.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F824046E-60AB-43E3-886B-4699D710BE61}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F824046E-60AB-43E3-886B-4699D710BE61}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2078286808-548273730-1075032328</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dell DE051                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="3"/><Date>20060103000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>79593BE70184607C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DE051</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>7772A69A0053586</Val><Hash>2V9u498Q2HBCMUQ9C2wdMDN/kVw=</Hash><Pid>89409-707-4626343-65329</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B2B6:Dell Inc|1B2B6:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, January 4, 2011 1:44 AM

Answers

  • From your MGA Report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    VLK = Volume License Key    Invalid = Counterfeit, not issued by Microsoft Corp.

    Unfortunately, the installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit.  Please contact the seller of the software and demand an immediate refund.  In the future, only purchase Microsoft software from a trusted, reliable and proven source, such as the Microsoft Store.


    Carey Frisch
    Tuesday, January 4, 2011 7:23 AM

All replies

  • From your MGA Report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    VLK = Volume License Key    Invalid = Counterfeit, not issued by Microsoft Corp.

    Unfortunately, the installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit.  Please contact the seller of the software and demand an immediate refund.  In the future, only purchase Microsoft software from a trusted, reliable and proven source, such as the Microsoft Store.


    Carey Frisch
    Tuesday, January 4, 2011 7:23 AM
  • Thanks, Carey...!  Much appreciated...
    Tuesday, January 4, 2011 4:12 PM