Remote Assitance offer to Windows Xp RRS feed

  • Question

  • Hi,
    I'm trying to find out, why i cannot offer remote assistance from Windows 7/8 to Windows Xp. Remote assistance is working,If i send invitation file from Xp computer to Windows 7/8 PC, but if try just offer remote assistance using "Advance connection option for help desk" in windows 7/8 by typing Xp computer name or IP, i get this error: "Your offer to help could not be sent"....
    P.S. permissions i have, computer turned on, with network everything is ok, firewall in WinXp is turned off.
    Maybe somebody know, where is the problem?
    • Moved by Just Karl Thursday, May 23, 2013 4:18 PM Looking for the proper forum
    Thursday, May 23, 2013 12:11 PM


All replies

  • Hello MartynasMikelkevičius.

    I suggest you to ask this question in the Microsoft Community Forums for Windows at http://answers.microsoft.com/en-us/windows.


    Luigi Bruno

    • Proposed as answer by Just Karl Thursday, May 23, 2013 4:17 PM
    • Marked as answer by Just Karl Monday, June 3, 2013 3:49 PM
    Thursday, May 23, 2013 3:56 PM
  • This forum is for discussions and questions regarding profiles and Microsoft's recognition system on the MSDN and TechNet sites. It is not for products/technologies.

    As it's off topic here, I am moving the question to the "Where is the forum for..." forum.


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

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    Thursday, May 23, 2013 4:17 PM