Kaspersky antivirus and windows 7 RRS feed

  • Question

  • HI,

    I have a problem with Kaspersky!

    I have used it for several years but this time when I renewed my license it forced me to upgrade from 2016 to the 2017 version. I have it working fine on another windows 7 machine but not on this one.

    The K help desk cannot help me as they say it is a .NET framework problem and that I have a component missing? I have 4.6.1 which used K2016 fine. We have tried several solutions, they gave me a beta 2018 to try, I have updated to .Net 4.7 and neither of these  work. The .NET error message tells me that I do not have .NET framework 4 or 4.5 and to load it directly, this I can't do as it says that I already have it installed!

    When I try to go back to K2016 in a desperate attempt to load something it does load the application and it does say that the download has been successful but it will not open the application and it just hangs.

    Any ideas?

    Friday, August 4, 2017 9:11 AM

All replies

  • Hi H.H.LilanMadusanka,

    Thank you for posting in MSDN forum.

    This forum is about .Net Framework setup and servicing, as your question is related to installing Kaspersky application, I suggest you go to https://forum.kaspersky.com/ to post a new thread for much professional support.

    Thank you for your understanding and cooperation.

    Best Regards,

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, August 7, 2017 5:49 AM