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LiveOneCare won't recognize my E Drive

Question
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I have spent hours trying to read directions within the Help section but nothing I do allows me to backup to my E Drive's external hard drive. The drive is a Maxtor Black Armor. Can anyone help me solve this?
Thanks,
HowardSaturday, October 25, 2008 5:51 AM
Answers
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Can you answer the questions that I asked of the original forum member?
If your drive is attached via USB, it should appear in the list when you configure backup. If backup had been previously configured for a different destination, you may need to reset your backup plan to use the new destination:
Open OneCare
Click Change Settings
backup tab
Click Configure Backup
Click change settings in the lower left
Make sure that the first screen for Centralized Backup has "No Centralized backup" selected
Click your PC on the left.
Uncheck the selection for "Turn on backup for this PC."
Click Next and save the revised plan.
Go back to the backup tab, configure backup and click Change Settings in the lower left once again.
Select your PC and click.
Click Turn on backup
Select the change location link and select the drive you want to use for backup
Modify the schedule as desired for "When"
Select the file types as desired for "What"
Click next and save the revised plan with the new selection.
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 6:42 PM
Monday, November 3, 2008 6:11 PMModerator
All replies
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I've moved your post to the backup topic folder.
How is this drive attached to the PC? Have you previously configured backup for a different device? Can you access the drive from Windows Explorer? Is there any other backup software installed, perhaps something that came with the drive?
-steve
Wednesday, October 29, 2008 6:53 PMModerator -
I am having the same problem, did you ever get an answer?
My drive is attached thru a USB connection.Sunday, November 2, 2008 6:05 PM -
Can you answer the questions that I asked of the original forum member?
If your drive is attached via USB, it should appear in the list when you configure backup. If backup had been previously configured for a different destination, you may need to reset your backup plan to use the new destination:
Open OneCare
Click Change Settings
backup tab
Click Configure Backup
Click change settings in the lower left
Make sure that the first screen for Centralized Backup has "No Centralized backup" selected
Click your PC on the left.
Uncheck the selection for "Turn on backup for this PC."
Click Next and save the revised plan.
Go back to the backup tab, configure backup and click Change Settings in the lower left once again.
Select your PC and click.
Click Turn on backup
Select the change location link and select the drive you want to use for backup
Modify the schedule as desired for "When"
Select the file types as desired for "What"
Click next and save the revised plan with the new selection.
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 6:42 PM
Monday, November 3, 2008 6:11 PMModerator