locked
vaidate media player RRS feed

  • Question

  • i have problem for media player system ow can i validate this system

    Thursday, September 20, 2007 2:29 PM

Answers

  •  

    Thursday, September 20, 2007 2:31 PM
  • Hello Shata,

     

         What problem are you experiencing attempting to validate Windows prior installing Media Player? Are you receiving any error codes or statements identifying problematic areas? If so can you please post the information back to us in the same thread? Please try to validate again by visiting:  http://www.microsoft.com/genuine .  Next locate "Validate Windows" in the upper right hand corner and click it.  Please follow the guidance then try and reinstall Media Player. Do you still have the same validation problems as before? Shata if you do please run the MGA diagnostic test and provide us with the test results. Please follow the steps below:

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    We will await your results.  Thank you.

     

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

    Thursday, September 20, 2007 8:55 PM

All replies

  •  

    Thursday, September 20, 2007 2:31 PM
  • Hello Shata,

     

         What problem are you experiencing attempting to validate Windows prior installing Media Player? Are you receiving any error codes or statements identifying problematic areas? If so can you please post the information back to us in the same thread? Please try to validate again by visiting:  http://www.microsoft.com/genuine .  Next locate "Validate Windows" in the upper right hand corner and click it.  Please follow the guidance then try and reinstall Media Player. Do you still have the same validation problems as before? Shata if you do please run the MGA diagnostic test and provide us with the test results. Please follow the steps below:

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    We will await your results.  Thank you.

     

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

    Thursday, September 20, 2007 8:55 PM