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    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-X9X6C-WFGRX-MBXDM
    Windows Product Key Hash: ew/lzxxB8ftf7Lfd1f1hScCq+es=
    Windows Product ID: 76477-OEM-2151237-32028
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {592B9802-FF94-41BF-AE56-60C4318041BB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Friday, August 1, 2008 10:09 AM

Answers

  • Hey Whyley,

    As Dan indicated it appears XP Home has not yet been activated. Follow the steps below to activate by telephone.  

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if this did not work for you.  

    Thank you


    Stephen Holm, MS


    Stephen Holm
    • Marked as answer by Stephen Holm Friday, August 1, 2008 5:22 PM
    Friday, August 1, 2008 5:05 PM

All replies

  • Whyley,

    Thank you for posting your mgadiag report.

    Unfortunately, only the first portion of the report made it into your post.  Can you repost the entire report?

    From what you posted, it looks like your installation of XP Home is not yet activated.

    Since you did not tell us what problems you are having, can we guess that it might be a problem with activation?

    Post back with the entire report and please tell us some detail about the problems you are experiencing.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 1, 2008 4:37 PM
  • Hey Whyley,

    As Dan indicated it appears XP Home has not yet been activated. Follow the steps below to activate by telephone.  

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if this did not work for you.  

    Thank you


    Stephen Holm, MS


    Stephen Holm
    • Marked as answer by Stephen Holm Friday, August 1, 2008 5:22 PM
    Friday, August 1, 2008 5:05 PM