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Third Party Managed Solution Unable to uninstall RRS feed

  • General discussion

  •  Hi Guys

    We have installed a managed solution from a Third Party Vendor, but are having issues with uninstalling the solution.

    After a couple of emails we have had no response

    There is a dependency on the Application Ribbon regarding the managed solution

    I have tried to remove the reference to the relationship in the customisation.xml but when we re-import the solution is seems to re-create the relationship again

    

    We have also tried to modify the Application Ribbon in an unmanaged solution to remove any reference of the third party solution in the customisation.xml. 

    But it looks like it re-appears again after exporting it out again

    </EntityRelationship>
        <EntityRelationship Name="contact_po_surveyactivities">
          <EntityRelationshipType>OneToMany</EntityRelationshipType>
          <IsCustomizable>1</IsCustomizable>
          <ReferencingEntityName>po_surveyactivity</ReferencingEntityName>
          <ReferencedEntityName>Contact</ReferencedEntityName>
          <CascadeAssign>Cascade</CascadeAssign>
          <CascadeDelete>Cascade</CascadeDelete>
          <CascadeReparent>Cascade</CascadeReparent>
          <CascadeShare>Cascade</CascadeShare>
          <CascadeUnshare>Cascade</CascadeUnshare>
          <ReferencingAttributeName>RegardingObjectId</ReferencingAttributeName>
          <RelationshipDescription>
            <Descriptions>
              <Description description="Unique identifier of the object with which the activity is associated." languagecode="1033" />
            </Descriptions>
          </RelationshipDescription>
          <field name="regardingobjectid" requiredlevel="none" imemode="auto" lookupstyle="single" lookupbrowse="0" format="regarding">
            <IsCustomizable>1</IsCustomizable>
            <IsRenameable>1</IsRenameable>
            <CanModifySearchSettings>1</CanModifySearchSettings>
            <CanModifyRequirementLevelSettings>1</CanModifyRequirementLevelSettings>
            <IsSecured>0</IsSecured>
            <DisplayMask>ValidForAdvancedFind|ValidForForm|ValidForGrid</DisplayMask>
            <IsAuditEnabled>0</IsAuditEnabled>
            <displaynames>
              <displayname description="Regarding" languagecode="1033" />
            </displaynames>
          </field>
        </EntityRelationship>

    any help would be great 

    cheers


    Van Tay Le

    Wednesday, December 18, 2013 2:30 AM

All replies

  • Hi,

    Import Application ribbon from new test online crm. Check it.

    It will upadate it.

    Wednesday, December 18, 2013 5:51 AM