How to include support/maintenance fees in price lists RRS feed

  • Question

  • Using Dynamics CRM 2013 on-premise.

    I work for a software company, and most of the products we sell include an annual subscription fee for support resources.  So Product X is $1000 + a subscription fee of $150.  Since the Price List Items entity can't be customized (for example, I can't add a field for "Subscription Fee"), I'm wondering what others have done to handle similar issues.  In price quotes I need to have separate line items for the product and subscription fees, so just adding the 2 amounts together is not an option.

    Any ideas, other than creating a custom entity?  My current plan is to create separate products to handle the fee.  So I would have "Product X" as one product and "Product X Subscription" as another.  But I'm hoping someone here has a better idea!  :-)

    Thursday, March 27, 2014 4:01 PM