Client for Outlook Authentication issue RRS feed

  • Question

  • Hi All,


    I recently got the Outlook Client for CRM V 4.0 working after following KB947423 (Update site to use port 81) but I am still having some difficulty.


    Bascially when I connect to Outlook, while connected from outside our LAN, I get prompted for my user credentials which I input but CRM tells me they are incorrect.

    I know that the Credentials are fine and I can connect to our CRM Server through the WEB while connected from Outside so I don't think its a Firewall issue.


    I suspect it may be an incorrect Registry entry.

    The reason I think this is because initially I got nowhere when I tried to connect via the Outlook Client while connected from outside the LAN.

    I made some changes to the Registry on my Laptop and I was then getting prompted for the Credentials. I saw this as progress!


    Any help appreciated.




    Thursday, April 10, 2008 8:10 PM


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