Answered by:
Can't activate Vista Ultimate

Question
-
Vista will not let me activate. I know the key is right as I've checked it 20 times.
One thing I do notice is that I have a yellow exclamation by my "SM bus contoller" in device manager. I cannot find the right driver for this that works with Vista 64.
Any help would be great.
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
Windows Product ID: 89587-OEM-7332132-00031
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: {4785FD62-6678-4A1E-A133-34C27B8912B7}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4785FD62-6678-4A1E-A133-34C27B8912B7}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89587-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-3377452671-1354948365-904023548</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx2400 Microtower</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.37 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090223000000.000000+000</Date></BIOS><HWID>BF313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6000.16509
Name: Windows(TM) Vista, Ultimate edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89587-00146-321-300031-02-1033-6000.0000-1702009
Installation ID: 009965484036888416237803059363880270992771679173860076
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: 932CC
License Status: Initial grace period
Time remaining: 21497 minute(s) (14 day(s))HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEA6GFioXjhCssQa4j9ZP6u3BrI8vQ4p5zFrFYqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-BPC
FACP HPQOEM SLIC-BPC
HPET HPQOEM SLIC-BPC
MCFG HPQOEM SLIC-BPC
GSCI HPQOEM SLIC-BPC
SLIC HPQOEM SLIC-BPC
SSDT HPQOEM SLIC-BPCSaturday, June 20, 2009 5:56 AM
Answers
-
You can reactivate your Windows Vista installation by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 4
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation (no charge).
NOTE: When you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a
Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to
a Live Activation Rep. Trying to activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep
will your activation be successful.
Carey Frisch- Marked as answer by Darin Smith MS Monday, June 22, 2009 8:47 PM
Saturday, June 20, 2009 8:56 PMModerator -
Note: before you try Carey's steps, you will first need to change the current Product Key for the Key found on the sticker on the side or bottom of your computer.
You do that by clicking the 'Start' button, Right clicking 'Computer' and select 'Properties'. In the window that comes up, click "Change Product key" and follow the Change Product Key wizard.
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, June 22, 2009 8:47 PM
Monday, June 22, 2009 8:47 PM
All replies
-
PS...I just got rid of the sm bus controller problem. Foud the driver and fixed that issue. Vista will still not activate though.Saturday, June 20, 2009 6:23 AM
-
You can reactivate your Windows Vista installation by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 4
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation (no charge).
NOTE: When you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a
Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to
a Live Activation Rep. Trying to activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep
will your activation be successful.
Carey Frisch- Marked as answer by Darin Smith MS Monday, June 22, 2009 8:47 PM
Saturday, June 20, 2009 8:56 PMModerator -
Note: before you try Carey's steps, you will first need to change the current Product Key for the Key found on the sticker on the side or bottom of your computer.
You do that by clicking the 'Start' button, Right clicking 'Computer' and select 'Properties'. In the window that comes up, click "Change Product key" and follow the Change Product Key wizard.
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, June 22, 2009 8:47 PM
Monday, June 22, 2009 8:47 PM