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cannot activate protect activities in protect home or work zone activities in Windows live onecare

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Protect home or work zone activities when connected to network has come up, I have clicked on protect activities in onecare and I get no response. My balloon is yellow and suggests that I am in fair condition I would like to get back in good green standings. I have closed everything out and tried again with no results. The only thing that I have not done is to restart the computer completely. I have a windows Vista operating system. This is the first time that I have had any problem with onecare
- Moved by Stephen BootsMVP, Moderator Wednesday, January 27, 2010 1:31 PM firewall issue (From:Windows Live OneCare General)
Wednesday, January 27, 2010 11:50 AM

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First, try rebooting the PC to see if this resolves the problem. It appears that OneCare believes that you've connected to a new unrecognized network. If you recently changed your router/modem, this can happen. However, the unresponsive condition of OneCare suggests an internal problem.
If rebooting does not help, and your status remains at risk for the firewall/protect situation, try the Firewall repair tool - http://social.microsoft.com/forums/en-US/onecarefirewall/thread/e67b1989-afd5-47e5-a393-3a551c7c7e60/
And if that doesn't work, please contact support:

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, January 27, 2010 1:30 PM
Wednesday, January 27, 2010 1:30 PM

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