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Proxy Authentication RRS feed

  • Question

  • I tried to install the software but during installation more application data is needed that needs to be downloaded from the internet. Since we have a proxy (ISA 2006) that requires user authentication the program is unable to do make contact with the download servers.

    Is there a location where I can download those additions manually? This would be preferred anyway in our situation.

    Friday, April 16, 2010 8:21 AM

All replies

  • Hi VincentK,

    Could you please clarify what you meant by "more application data"? Did you see a popup with a specific error message at a particular phase during setup?

    Many thanks for your patronage!

     

    Daniel Chow

    Sr. Software Development Engineer

    Product Quality & Online

    Microsoft Corporation

     

    This email is provided "AS IS" with no warranties, and confers no rights.

    Saturday, April 17, 2010 6:00 AM
    Moderator
  • El error en español es:

     

    No se ha podido descargar el programa de instalación de Microsoft Fix it Center. Inténtelo de nuevo más tarde.

    Detalle: Error en el servidor remoto: (407) Se requiere autorización del proxy.

     

    Help. Thank you

    Monday, April 19, 2010 2:13 PM
  • I also have the same issue..
    Tuesday, April 20, 2010 9:46 AM
  • 萨尔瓦多错误西班牙语方面:即

     

    没有本身公顷podido descargar埃尔节目去instalación去微软修正的IT中心。 Inténtelo德努埃沃马斯晚报。

    德塔勒:错误恩报servidor偏远落后地区:(407)硒requiere autorización德尔代理。

     

    帮助。谢谢


    • Proposed as answer by apper Wednesday, April 21, 2010 3:54 PM
    Wednesday, April 21, 2010 3:54 PM
  • Dear customers,

    Thank you for your interest in Microsoft Fix it Center (beta).

    What kind of user authentication takes place on your proxy server, e.g. Windows authentication, basic authentication, etc.?

    As a first release, the primary audience the application targets is home consumers. For that reason, the "Basic" user authentication scheme (through user specified user name and password) is not supported in this release. For the application to work properly on Windows XP / Server 2003 / Vista / Server 2008, please also make sure that your proxy server is configured to allow outgoing traffic from your computer's machine account. Please consult your network administrator regarding proxy server configuration.

    Many thanks for your feedbacks and patronage.

     

    Daniel Chow

    Sr. Software Development Engineer

    Product Quality & Online

    Microsoft Corporation

     

    This email is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, April 21, 2010 4:18 PM
    Moderator