Says windows is not genuine, and then. nothing

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  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

  (you want the iata_enu.exe download)

  Once complete, please reboot twice, then post another MGADiag report.   

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, June 21, 2014 8:00 AM

  Thursday, June 19, 2014 9:31 PM

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  I've re installed the drivers and i'm not getting a pop-up anymore, but it looks like I still have some mismatched, and tampered files. dunno if I did that or something else. but I gues I don't really know what i'm looking for

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
  Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
  Windows Product ID: 00359-OEM-8992687-00015
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {F02F31C0-4462-4F8B-A502-8AA5BA97B0F4}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130828-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F02F31C0-4462-4F8B-A502-8AA5BA97B0F4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3575110223-3707097088-2884409191</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>700Z7C</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>P04AAE</Version><SMBIOSVersion major="2" minor="7"/><Date>20120802000000.000000+000</Date></BIOS><HWID>2A0D3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800015-02-1033-7601.0000-1322012
  Installation ID: 014156118143008986376072403595639755142923342305626611
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 2BT4J
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 6/23/2014 10:11:09 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 6:23:2014 01:06
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAQABAAIAAQACAAAABAABAAEAln24tTwFPAqOp56doMFExIxsDKtcGu405DSwDJZj
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC SECCSD LH43STAR
    FACP SECCSD LH43STAR
    HPET SECCSD LH43STAR
    MCFG SECCSD LH43STAR
    SLIC SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    ASF! SECCSD LH43STAR
    FPDT SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    SSDT SECCSD PtidDevc
    UEFI SECCSD LH43STAR
    UEFI SECCSD LH43STAR
    POAT SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    SSDT SECCSD PtidDevc
    UEFI SECCSD LH43STAR
  
  

  Tuesday, June 24, 2014 2:13 AM
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  Please run the following commands in an Elevated Command Prompt

  NET STOP CRYPTSVC
  REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
  NET START CRYPTSVC

  once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

  Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Tuesday, July 1, 2014 7:03 AM
  • Marked as answer by Techn0angel Wednesday, July 2, 2014 7:07 AM

  Wednesday, June 25, 2014 8:37 PM

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  Looks like that did the trick. thanks a lot Noel

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
  Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
  Windows Product ID: 00359-OEM-8992687-00015
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {F02F31C0-4462-4F8B-A502-8AA5BA97B0F4}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130828-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F02F31C0-4462-4F8B-A502-8AA5BA97B0F4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3575110223-3707097088-2884409191</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>700Z7C</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>P04AAE</Version><SMBIOSVersion major="2" minor="7"/><Date>20120802000000.000000+000</Date></BIOS><HWID>2A0D3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800015-02-1033-7601.0000-1322012
  Installation ID: 014156118143008986376072403595639755142923342305626611
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 2BT4J
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 6/30/2014 2:30:12 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 6:30:2014 12:03
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAQABAAIAAQACAAAABAABAAEAln24tTwFPAqOp56doMFExIxsDKtcGu405DSwDJZj
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC SECCSD LH43STAR
    FACP SECCSD LH43STAR
    HPET SECCSD LH43STAR
    MCFG SECCSD LH43STAR
    SLIC SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    ASF! SECCSD LH43STAR
    FPDT SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    SSDT SECCSD PtidDevc
    UEFI SECCSD LH43STAR
    UEFI SECCSD LH43STAR
    POAT SECCSD LH43STAR
    SSDT SECCSD PtidDevc
    SSDT SECCSD PtidDevc
    UEFI SECCSD LH43STAR
  
  

  Monday, June 30, 2014 6:31 PM
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  Great! looks good to me, too.

  Good luck.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, July 1, 2014 7:03 AM

  Moderator